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Welcome to the St John Cymru Wales Online Database

The online management system is for all members so they can view their personal information and training records we have stored.  It is very important that your record is kept up-to-date. Please take a moment to read the Volunteer Privacy Notice by clicking here

New Internal Vacancy - 365 Coordinator, Operations (minimum 6 month secondment) - To find out more on this new opportunity you can access the Advert & Job description on - Downloads / Volunteer Vacancy Update / 365 Coordinator Operations

#SummerSession - We are piloting “Out of Hours Drop in Sessions” here in the People Services Department - NHQ for all members. This will be commencing on the 4TH July, and will continue every Wednesday for the next 3 months.

We hope you will take full advantage of this service to discuss any concerns / queries regarding your membership, we will be grateful for any feedback on these sessions.

Office 365 is now live and all members aged 16 and over are able to receive a email address when they login to the online management system for the first time.

1)     If you have never received a logon for the online management system, please click and enter your membership number and date of birth.

2)     If you cannot remember your logon for the online management system, please click forgotten password and enter your registered personal email address.  If you have updated your personal email address since registering, please contact and let us know.  You will receive an error message “There was an error initiating the password reset request. Check you have inputted your email address correctly and try again” if we do not have your most up-to-date email address.

3)     If you are unsure as to your Office 365 password, currently the Can’t access your account? isn’t operational due to a number of members changing their personal email address to n/a or random characters.  It is imperative that we have your correct personal email address so that password resets go to the correct individual.

4)     For all other enquiries, please email with your membership number, Division and enquiry.  We aim to get back to you within 3-5 working days.  Should your enquiry be more urgent, please call 029 2044 9639 or 029 2044 9629.